Our Return and Money-Back Guarantee
Customer satisfaction is our top priority. That’s why we offer a simple and hassle-free return and money-back guarantee. If you're not completely satisfied with your purchase, you can return your items within 14 days of receiving your order and get a full refund. We want you to shop with confidence and ensure you have a smooth experience with us.
How does returning work?
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Return within 14 days: You have 14 days from the day you receive your order to return it, no questions asked. The return period starts from the date you receive your package.
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Requesting a Return: To initiate a return, simply get in touch with our customer service team via email, stating your order number and the items you wish to return. We will then provide you with instructions on how to return your items.
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Condition of Items: Please ensure the items you are returning are in unused, undamaged condition and are in their original packaging. Items that are visibly used or damaged may not be accepted for return.
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Return Shipping: Once you’ve received the return instructions, you’ll need to send the items back to the specified return address. Return shipping costs are at your expense unless otherwise stated. We recommend using a tracked shipping method to avoid any loss of the package.
Money-Back Within 4 Days
Once we receive your returned items, we will process the return promptly. You will receive your full refund within 4 business days to the original payment method used for the purchase. You will also receive a confirmation email once the refund has been issued.
Important Notes:
- The return period is 14 days after receiving the order. We are unable to accept returns after this period.
- Items must be unused and in original condition for return. This means they should not be worn, washed, or damaged, and the packaging should be intact.
- Return shipping costs are the responsibility of the customer unless your order was delivered damaged or incorrectly.
- You don’t need to provide a reason for your return – you can simply return the items within the 14-day window.
Have questions about your return?
Our customer service team is here to help! Feel free to reach out to us via email, and we’ll assist you with the return process to make it as quick and easy as possible.
We hope you enjoy your shopping experience with us, and if anything isn't to your satisfaction, we’ll make sure it’s resolved quickly!